Translation Notice

This is a translation of the German Privacy Policy. The German version is legally binding. In case of any discrepancies, the German version shall prevail.

→ View German version (rechtlich bindend)

Privacy Policy

Information about the processing of your personal data according to GDPR

Table of Contents

  1. Data Controller
  2. Overview of Processing
  3. Legal Basis
  4. Hosting and Servers
  5. Registration and Authentication
  6. Payment Processing (Stripe)
  7. AI Services and Third Parties
  8. Cookies and Tracking
  9. Your Rights
  10. Data Security
  11. Data Transfer to Third Countries
  12. Changes

1. Data Controller

EG Vision IT GmbH

Margeritenstraße 2
92138 Lappersdorf
Germany

Represented by: Viktor Eigenseer (Managing Director)
Email: info@egvision.de
Website: https://artvibes.io

2. Overview of Processing

The following overview summarizes the types of data processed and the purposes of their processing:

Types of Data Processed

  • Master data (names, email addresses)
  • Contact data (email addresses)
  • Content data (prompts, generated content)
  • Usage data (generation history, credit consumption)
  • Payment data (processed via Stripe)
  • Meta/communication data (IP addresses, timestamps)

Categories of Data Subjects

  • Users (customers, prospects, website visitors)

Purposes of Processing

  • Provision of the platform and its functions
  • Creation of a user account
  • Contract fulfillment and subscription management
  • Payment processing
  • AI-powered content generation
  • Customer service and support
  • Security measures
  • Analysis and optimization (with consent)

3. Legal Basis for Processing

We process your personal data based on the following legal grounds according to Art. 6 (1) GDPR:

Art. 6 (1) (a) GDPR (Consent): For cookies for analytics and marketing purposes, newsletters, optional features

Art. 6 (1) (b) GDPR (Contract Performance): For registration, account management, subscription management, payment processing, and provision of AI generation services

Art. 6 (1) (f) GDPR (Legitimate Interests): For technically necessary cookies, security measures, fraud prevention, and improvement of our services

Art. 6 (1) (c) GDPR (Legal Obligation): For compliance with statutory retention obligations and tax requirements

4. Hosting and Servers

Our platform is hosted on the following infrastructures:

Vercel (Website Hosting)

Provider: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA

Data Processed: IP addresses, access data, technical log data

Legal Basis: Art. 6 (1) (f) GDPR (legitimate interests)

Privacy Policy: https://vercel.com/legal/privacy-policy

Supabase (Database)

Provider: Supabase Inc., 970 Toa Payoh North #07-04, Singapore

Data Processed: User data, generation history, credit transactions

Legal Basis: Art. 6 (1) (b) GDPR (contract performance)

Privacy Policy: https://supabase.com/privacy

Cloudflare R2 (File Storage)

Provider: Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA

Data Processed: Generated images, videos, and audio files

Legal Basis: Art. 6 (1) (b) GDPR (contract performance)

Privacy Policy: https://www.cloudflare.com/privacypolicy/

5. Registration and Authentication (Clerk)

We use Clerk for user registration and authentication:

Provider: Clerk Inc., 548 Market St, PMB 80717, San Francisco, CA 94104, USA

Data Processed: Email address, name, profile picture (optional), password (encrypted), IP address, device information

Purpose: Secure user authentication, session management, account security

Legal Basis: Art. 6 (1) (b) GDPR (contract performance)

Retention Period: Until deletion of the user account

Privacy Policy: https://clerk.com/privacy

Upon registration, we create a linked entry in our database that connects your Clerk ID with your platform profile.

6. Payment Processing (Stripe)

We use the payment service provider Stripe for payment processing:

Provider: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

Data Processed: Name, email address, payment data (credit card number, IBAN, etc.), billing address, IP address, transaction data

Purpose: Secure processing of payments for subscriptions and credit packages

Legal Basis: Art. 6 (1) (b) GDPR (contract performance)

Privacy Policy: https://stripe.com/privacy

Important Notes:

  • Payment data is processed directly by Stripe and not stored on our servers
  • We only store the Stripe Customer ID and Subscription ID for linking
  • Stripe is PCI DSS Level 1 certified (highest security standard)
  • Stripe uses EU Standard Contractual Clauses for data transfer to the USA

The processing of payment data is required for contract performance. Without transmission to Stripe, no payment can be made.

7. AI Services and Third Parties

For AI content generation, your prompts are transmitted to the following third-party providers:

7.1 OpenAI (DALL-E 3, GPT, TTS)

Provider: OpenAI, L.L.C., 3180 18th Street, San Francisco, CA 94110, USA

Services: DALL-E 3 (image generation), GPT (text processing), TTS (Text-to-Speech), Content Moderation

Data Transmitted: Text prompts, settings

Legal Basis: Art. 6 (1) (b) GDPR (contract performance)

Note: OpenAI stores API requests for up to 30 days for abuse prevention purposes. The data is not used for model training (API usage).

Privacy Policy: https://openai.com/policies/privacy-policy

7.2 fal.ai (Flux Models)

Provider: fal.ai, Inc.

Services: Flux Schnell, Flux Pro (image generation)

Data Transmitted: Text prompts, image settings

Note: Flux models were developed by Black Forest Labs (Germany) and are provided via fal.ai.

Privacy Policy: https://fal.ai/privacy

7.3 Replicate (Various Models)

Provider: Replicate, Inc., San Francisco, CA, USA

Services: Stable Diffusion XL, Stable Video Diffusion, Kling, Runway Gen-3, Luma Dream Machine, MusicGen, Real-ESRGAN, Background Removal

Data Transmitted: Text prompts, input images if applicable, settings

Note: Input data is deleted after processing and not used for training.

Privacy Policy: https://replicate.com/privacy

7.4 ElevenLabs (Voice Synthesis)

Provider: ElevenLabs Inc., USA

Services: Text-to-Speech, Voice Cloning

Data Transmitted: Texts for speech synthesis, voice samples if applicable

Privacy Policy: https://elevenlabs.io/privacy

Important Notice: By using our generation functions, you consent to the transmission of your prompts to the respective AI providers. Please do not enter sensitive personal data in your prompts. The provider assumes no liability for data you enter in prompts.

8. Cookies and Tracking

8.1 What are Cookies?

Cookies are small text files stored on your device when you visit our website. They allow us to save your preferences and improve your use of our services.

8.2 Technically Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled:

CookiePurposeDuration
__clerk_*Authentication and sessionSession / 1 year
sb-*Supabase SessionSession
cookie_consentStorage of your cookie preferences1 year

Legal Basis: Art. 6 (1) (f) GDPR (legitimate interests) and § 25 para. 2 Nr. 2 TDDDG (technically necessary)

8.3 Analytics and Tracking Cookies

With your consent, we set the following cookies for analytics and optimization purposes:

ServicePurposeProvider
Google AnalyticsWebsite analysis, usage statisticsGoogle Ireland Ltd.
HotjarHeatmaps, Session-RecordingHotjar Ltd.

Legal Basis: Art. 6 (1) (a) GDPR (consent) and § 25 para. 1 TDDDG

These cookies are only set after you have given your consent via our cookie banner. You can revoke your consent at any time.

8.4 Your Cookie Settings

You can change or revoke your cookie settings at any time via the "Cookie Settings" link in the footer of our website.

9. Your Rights as a Data Subject

According to the GDPR, you have the following rights:

Right of Access (Art. 15 GDPR): You can request information about your personal data stored with us.

Right to Rectification (Art. 16 GDPR): You can request the correction of inaccurate data.

Right to Erasure (Art. 17 GDPR): You can request the deletion of your data, provided no statutory retention obligations exist.

Right to Restriction of Processing (Art. 18 GDPR): Under certain conditions, you can request the restriction of processing of your data.

Right to Data Portability (Art. 20 GDPR): You can receive your data in a structured, commonly used format.

Right to Object (Art. 21 GDPR): You can object to the processing of your data insofar as the processing is based on legitimate interests.

Right to Withdraw Consent (Art. 7 (3) GDPR): You can withdraw a given consent at any time with effect for the future.

Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority. The competent authority is the supervisory authority of the federal state where you reside or where the provider is located.

To exercise your rights contact us at: info@egvision.de

10. Data Security

We use technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons:

  • SSL/TLS encryption for all data transfers
  • Encrypted storage of sensitive data
  • Row Level Security (RLS) for database access
  • Regular security audits
  • Access restrictions and authentication
  • Webhook signature verification

Our security measures are continuously improved in line with technological developments.

11. Data Transfer to Third Countries

Some of our service providers are based outside the European Union, particularly in the USA. For these transfers, we use the following safeguards:

EU Standard Contractual Clauses (SCCs): Most US providers have implemented EU Standard Contractual Clauses that ensure an adequate level of data protection.

EU-U.S. Data Privacy Framework: Some providers are certified under the EU-U.S. Data Privacy Framework.

The specific safeguards of the individual providers can be found in their respective privacy policies (see links above).

12. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy to keep it in line with current legal requirements or to implement changes to our services. The new privacy policy will apply to your next visit.

Registered users will be informed by email of significant changes.

Last updated: December 2024

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